Description
Unlock nearly 50 million historical Booking.com hotel reviews and guest ratings, collected from 2010 to 2024. This extensive dataset provides unparalleled insights into global traveler experiences across countless properties. Each record features rich details including positive and negative review texts, individual ratings, average hotel scores, reviewer demographics, and specific hotel attributes like address and country. Ideal for comprehensive sentiment analysis, identifying emerging market trends, competitive benchmarking, and training advanced AI/ML models. This invaluable resource empowers travel & hospitality businesses, researchers, and data scientists to deeply understand guest satisfaction and industry dynamics directly from Booking.com.
Highlights
Nearly 50 million Booking.com reviews.
Global Booking.com hotel review coverage.
Reviews from 2010 to 2024.
Includes full review text, sentiment, ratings.
Sample Data
Preview of available data:
| Url | Tags | Rating | Source | Country | Uniq Id | Version | Hotel Id | Language | Stayed At | Hotel Name | Scraped At | Reviewed At | Imported At | Review Title | Average Score | Helpful Count | Hotel Address | Reviewer Name | Source Domain | Reviewer Country | Negative Review Text | Positive Review Text |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| https://www.booking.com/hot... | Leisure trip, Couple, Chamb... | 9 | Booking | France | 0000000000000000 | 1780462723111 | 1269749 | fr | Stayed in July 2023 | HĂŽtel Restaurant du PĂȘcheur | 2026-05-29 00:11:02 | 2023-07-28 05:05:10 UTC | 2026-06-03 04:58:43 | Superb | 8.8 | \N | Place des Anciens Moulins, ... | StĂ©phane | https://www.booking.com | France | \N | \N |
| https://www.booking.com/hot... | Leisure trip, Family with y... | 8 | Booking | France | 00000015a2b0e747 | 1780462723111 | 1052044 | fr | Stayed in February 2024 | HĂŽtel & Spa Les Carrettes | 2026-05-26 16:32:52 | 2024-03-08 12:43:04 UTC | 2026-06-03 04:58:43 | Very good | 8 | \N | Les Islettes, 73450 Valmein... | Mathieu | https://www.booking.com | France | \N | \N |
| https://www.booking.com/hot... | Leisure trip, Couple, Queen... | 5 | Booking | United States | 000000768359893c | 1779695550011 | 1911599 | de | Stayed in May 2023 | Arlo Williamsburg | 2026-05-21 00:52:05 | 2023-05-23 16:44:28 UTC | 2026-05-25 07:52:30 | Passable | 8.1 | \N | 96 Wythe Avenue, Brooklyn, ... | Alice | https://www.booking.com | United States | \N | \N |
| https://www.booking.com/hot... | Leisure trip, Solo traveler... | 10 | Booking | United States | 00000219f5cd1f60 | 1779695550011 | 11624707 | xu | Stayed in July 2024 | Monterey Hostel | 2026-05-23 13:27:47 | 2024-08-03 14:57:44 UTC | 2026-05-25 07:52:30 | I enjoyed being there! | 8.8 | 0 | 778 Hawthorne Street, Monte... | Khazaei | https://www.booking.com | Canada | My room was in the basement... | It was big and clean! With ... |
| https://www.booking.com/hot... | Leisure trip, Family with y... | 5 | Booking | France | 000002d366eebe17 | 1780462723111 | 50961 | it | Stayed in August 2025 | Kyriad Hotel Clermont Ferra... | 2026-05-29 00:30:50 | 2025-08-15 19:05:51 UTC | 2026-06-03 04:58:43 | Passable | 7.9 | \N | 51, Rue Bonnabaud, 63000 Cl... | Jessica | https://www.booking.com | Italy | \N | \N |
| https://www.booking.com/hot... | Leisure trip, Family with y... | 1 | Booking | France | 000002e96ef0723c | 1780462723111 | 57715 | fr | Stayed in July 2025 | SĂ©jours & Affaires Poitiers... | 2026-05-30 22:59:33 | 2025-07-06 19:17:48 UTC | 2026-06-03 04:58:43 | Bad | 7.8 | 0 | 14 Boulevard Du Pont Achard... | Claude | https://www.booking.com | Frankreich | Pas de Clim beaucoup trop d... | L emplacement |
| https://www.booking.com/hot... | Leisure trip, Family with y... | 3 | Booking | United States | 000002f01110e4e7 | 1779299255461 | 428305 | xu | Stayed in June 2025 | La Quinta by Wyndham Charlo... | 2026-05-18 15:58:40 | 2025-06-27 19:27:23 UTC | 2026-05-20 17:47:35 | Poor | 5 | \N | 4900 South Tryon Street, Ch... | Milton | https://www.booking.com | USA | \N | \N |
| https://www.booking.com/hot... | Leisure trip, Family with y... | 1 | Booking | United States | 000003ebf1c06d99 | 1779299255461 | 465667 | fr | Stayed in May 2024 | Grand Canyon Inn and Motel ... | 2026-05-17 20:28:09 | 2024-05-11 16:36:02 UTC | 2026-05-20 17:47:35 | Horrible | 7 | 1 | 257 South State Route 64, V... | Lea | https://www.booking.com | France | Le personnel est horrible, ... | Rien, hotel horrible \nEmpl... |
Data Fields
This dataset includes the following data points:
Why This Data
This hotel reviews dataset from Booking provides comprehensive market intelligence and competitive insights. Perfect for:
- Market Research: Understand market trends and customer preferences
- Competitive Analysis: Compare pricing, products, and strategies
- Business Intelligence: Make data-driven decisions
- Price Monitoring: Track price changes and optimize your pricing
Use Cases
This dataset is perfect for various applications:
Dynamic Pricing Optimization: Analyze historical Average Score, Rating, and Reviewed At trends to adjust hotel pricing in real-time for maximum occupancy and revenue on Booking.com.
Competitor Performance Benchmarking: Benchmark competitor hotels by analyzing their Average Score, Negative Review Text, and Positive Review Text to identify market gaps and service improvement areas on Booking.com.
Advanced Sentiment Analysis Model Training: Train machine learning models using the Negative Review Text and Positive Review Text to automate sentiment detection and categorize specific guest feedback topics for Booking.com listings.
Traveler Preference & Amenity Forecasting: Identify emerging traveler preferences and recurring pain points by analyzing Tags and themes in Positive Review Text/Negative Review Text across Booking.com hotels to inform new product offerings.
Targeted Content & Keyword Strategy: Extract popular keywords and phrases from Review Title, Negative Review Text, and Positive Review Text to optimize Booking.com hotel descriptions and generate engaging travel content for specific Reviewer Country audiences.
Get Access to This Dataset
Start using this dataset today. Available in CSV, JSON, and Excel formats with flexible access options.