Chewy Product Reviews Dataset – Customer Sentiment on Pet Products

Ratings and reviews dataset from chewy

This dataset contains thousands of verified customer reviews scraped from Chewy.com, a leading online pet retailer. Each record is structured to provide direct insights into product sentiment, user experience, and review behavior.

Fields Included:

• Product Name – Name of the reviewed product

• Review Title – Summary or headline of the review

• Review Body – Full user-submitted review content

• Author – Name of the reviewer

• Rating Value – Star rating (1–5 scale)

• Published At – Date the review was submitted

• URL – Direct link to the product page

Use Cases

• AI & NLP teams: Build sentiment classifiers and product-level insights

• Pet brands: Analyze customer voice and feedback trends

• Retail intelligence & CX: Spot emerging issues or feature praise

• Market research: Understand customer priorities in pet product categories

Format:

• CSV file

• UTF-8 encoding

• Cleaned and normalized fields

• Ready for ML models or dashboards

Last crawled:

Apr 2025

Data points:

product_name, review_title, review_body, author, rating_value, published_at, url